:root{--navy:#07385E;--navy-2:#0A4F7D;--navy-deep:#052639;--orange:#E3701E;--orange-deep:#C75D12;--orange-soft:#FCEEE1;--gray:#BCBEC0;--gray-soft:#E8E9EB;--gold:#FEC52D;--gold-soft:#FFF4D6;--maroon:#87212E;--maroon-soft:#F4E2E4;--surface:#F1F5F9;--card:#FFFFFF;--border:#E0E6EE;--border-strong:#C7D1DD;--text:#1B2733;--muted:#5F6B79;--slate:#65707F;--slate-soft:#EBEFF5;--green:#1E8A5C;--green-soft:#E2F2EA;--amber:#FEC52D;--amber-soft:#FFF4D6;--red:#87212E;--red-soft:#F4E2E4;--shadow:0 1px 2px rgba(7,56,94,.06),0 8px 24px rgba(7,56,94,.08);--shadow-lg:0 14px 44px 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var(--navy)}.sub-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg);border-color:var(--border-strong);border-top-color:var(--orange)}.sub-card-top{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;margin-bottom:5px}.sub-insured{font-family:Archivo;font-weight:700;font-size:17px;color:var(--navy);line-height:1.22}.sub-meta{font-size:12.5px;color:var(--muted);margin-top:3px}.sub-id{font-size:11px;color:var(--slate);font-weight:600;letter-spacing:.03em;margin-top:11px}.sub-card-bottom{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:11px}.sub-card-bottom .sub-id{margin-top:0}.unread-flag{display:inline-flex;align-items:center;gap:6px;font-size:10.5px;font-weight:700;color:var(--orange-deep);text-transform:uppercase;letter-spacing:.05em;white-space:nowrap}.unread-flag:before{content:"";width:8px;height:8px;border-radius:50%;background:var(--orange);box-shadow:0 0 0 3px var(--orange-soft)}.sub-card.has-unread{border-color:var(--orange);border-top-color:var(--orange);box-shadow:0 0 0 2px var(--orange-soft),0 0 16px #d66e2852;animation:cardglow 2.1s ease-in-out infinite}.sub-card.has-unread:hover{border-top-color:var(--orange)}@keyframes cardglow{0%,to{box-shadow:0 0 0 2px var(--orange-soft),0 0 12px #d66e2842}50%{box-shadow:0 0 0 2px var(--orange-soft),0 0 22px #d66e288c}}@media(prefers-reduced-motion:reduce){.sub-card.has-unread{animation:none}}.tier-badge{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;font-weight:600;color:var(--navy);background:var(--slate-soft);padding:4px 9px;border-radius:6px;margin-top:11px}.tier-badge b{color:var(--orange-deep)}.cov-tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:9px}.cov-tag{font-size:11px;font-weight:500;color:var(--navy-2);background:var(--slate-soft);padding:3px 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var(--border);border-top:3px solid var(--accent);border-radius:9px;padding:11px;cursor:grab;transition:.16s}.kb-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg);border-color:var(--border-strong)}.kb-card:active{cursor:grabbing}.kb-card.dragging{opacity:.5}.kb-card.has-unread{border-color:var(--orange);border-top-color:var(--orange);box-shadow:0 0 0 2px var(--orange-soft),0 0 14px #d66e284d;animation:cardglow 2.1s ease-in-out infinite}.kb-card-name{font-family:Archivo;font-size:14px;font-weight:700;color:var(--navy);line-height:1.2}.kb-card-meta{font-size:11.5px;color:var(--muted);margin-top:3px}.kb-card .pill{margin-top:8px}.kb-card-foot{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:9px}.kb-card-id{font-size:10.5px;color:var(--slate);font-weight:600;letter-spacing:.03em}.kb-col-empty{font-size:12px;color:var(--muted);text-align:center;padding:14px 8px}.kb-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:8px}.grade-badge{display:inline-flex;align-items:center;justify-content:center;min-width:26px;height:20px;padding:0 6px;border-radius:6px;font-size:11.5px;font-weight:800;letter-spacing:.02em;flex:none}.grade-badge.g-a{background:var(--green-soft);color:#155f3e}.grade-badge.g-b{background:#e4ecf6;color:var(--navy-2)}.grade-badge.g-c{background:var(--amber-soft);color:#8a5a0e}.grade-badge.g-d{background:var(--orange-soft);color:var(--orange-deep)}.grade-badge.g-f{background:var(--red-soft);color:var(--red)}.grade-lg{min-width:52px;height:44px;border-radius:10px;font-size:22px}.grade-chip{display:inline-flex;align-items:center;gap:6px;font-size:12px;padding:3px 9px;border-radius:20px;background:var(--slate-soft);color:var(--text)}.grade-chip.good{background:var(--green-soft);color:#155f3e}.grade-chip.gap{background:var(--surface);color:var(--muted);border:1px solid var(--border)}.pill{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;padding:4px 10px;border-radius:20px;white-space:nowrap}.pill .dot{width:7px;height:7px;border-radius:50%}.pill.invited{background:#ede7f6;color:#5b3fa0}.pill.invited .dot{background:#7e57c2}.pill.received{background:var(--slate-soft);color:var(--slate)}.pill.received .dot{background:var(--slate)}.pill.review{background:#e4ecf6;color:var(--navy-2)}.pill.review .dot{background:var(--navy-2)}.pill.quoting{background:var(--orange-soft);color:var(--orange-deep)}.pill.quoting .dot{background:var(--orange)}.pill.mga_creating{background:var(--orange-soft);color:var(--orange-deep)}.pill.mga_creating .dot{background:var(--orange)}.pill.mga_sent{background:#e4ecf6;color:var(--navy-2)}.pill.mga_sent .dot{background:var(--navy-2)}.pill.info_needed{background:var(--amber-soft);color:#8a5a0e}.pill.info_needed .dot{background:var(--amber)}.pill.proposal_sent{background:#e4ecf6;color:var(--navy-2)}.pill.proposal_sent .dot{background:var(--navy-2)}.pill.bound{background:var(--green);color:#fff}.pill.bound .dot{background:#fff}.pill.declined{background:var(--red-soft);color:var(--red)}.pill.declined .dot{background:var(--red)}.mini-pipe{display:flex;align-items:center;margin-top:14px}.mini-seg{flex:1;height:5px;border-radius:3px;background:var(--border)}.mini-seg.done{background:var(--navy)}.mini-seg.cur{background:var(--orange)}.mini-seg+.mini-seg{margin-left:4px}.empty{text-align:center;padding:64px 24px;background:var(--card);border:1px dashed var(--border-strong);border-radius:var(--r)}.empty h3{font-size:18px;color:var(--navy);margin-bottom:6px}.empty p{color:var(--muted);font-size:14px;margin-bottom:18px}.back-link{display:inline-flex;align-items:center;gap:6px;color:var(--slate);font-size:13px;font-weight:600;margin-bottom:16px;cursor:pointer}.back-link:hover{color:var(--navy)}.detail-grid{display:grid;grid-template-columns:1fr 336px;gap:20px;align-items:start}.panel{background:var(--card);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--shadow)}.panel-pad{padding:22px}.panel-head{padding:16px 22px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:10px}.panel-head h3{font-size:15px;color:var(--navy);font-weight:700}.panel+.panel{margin-top:20px}.pipe{display:flex;align-items:flex-start;padding:6px 4px 2px}.pipe-step{flex:1;display:flex;flex-direction:column;align-items:center;position:relative;text-align:center}.pipe-line{position:absolute;top:13px;left:-50%;width:100%;height:3px;background:var(--border);z-index:0}.pipe-step.done 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#B6E0C8;color:#155f3e}.banner.bad{background:var(--red-soft);border:1px solid #EDC0BB;color:#8c2c24}.banner.info{background:#ede7f6;border:1px solid #D1C4E9;color:#4a327d}.quote-dl{display:inline-flex;align-items:center;gap:5px;font-weight:700;color:inherit;text-decoration:underline;cursor:pointer;white-space:nowrap}.quote-dl svg{width:14px;height:14px;margin:0}.banner svg{width:18px;height:18px;flex:none;margin-top:1px}.banner b{font-weight:700}.kv{display:grid;grid-template-columns:150px 1fr;gap:9px 14px;font-size:13.5px}.kv dt{color:var(--muted);min-width:0}.kv dd{color:var(--text);font-weight:500;min-width:0;overflow-wrap:anywhere}.agency-results{margin-top:6px;border-radius:var(--r-sm);overflow:hidden}.agency-opt{padding:11px 13px;font-size:14px;cursor:pointer;background:#fff;border:1px solid var(--border);border-top:none}.agency-results .agency-opt:first-child{border-top:1px solid var(--border);border-top-left-radius:var(--r-sm);border-top-right-radius:var(--r-sm)}.agency-results .agency-opt:last-child{border-bottom-left-radius:var(--r-sm);border-bottom-right-radius:var(--r-sm)}.agency-opt:hover{background:var(--slate-soft)}.agency-empty{padding:11px 13px;font-size:13px;color:var(--muted);border:1px solid var(--border);border-radius:var(--r-sm);margin-top:6px}.section-label{font-size:11px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;color:var(--orange-deep);margin:20px 0 10px}.section-label:first-child{margin-top:0}.doc-row{display:flex;align-items:center;gap:11px;padding:11px 0;border-bottom:1px solid var(--border)}.doc-row:last-child{border-bottom:none}.doc-check{width:21px;height:21px;border-radius:50%;flex:none;display:grid;place-items:center}.doc-check.on{background:var(--green)}.doc-check.on svg{width:12px;height:12px;stroke:#fff}.doc-check.off{border:2px dashed 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svg{width:13px;height:13px}.carrier-row.read-only{display:flex;align-items:center;justify-content:space-between;gap:10px}.carrier-row.read-only .carrier-name{margin-bottom:0}.carrier-pill{font-size:11.5px;font-weight:700;padding:4px 10px;border-radius:20px;flex:none}.carrier-pill.cs-targeted{background:var(--slate-soft);color:var(--slate)}.carrier-pill.cs-submitted{background:var(--amber-soft);color:#7a5410}.carrier-pill.cs-quoted{background:var(--green-soft);color:#155f3e}.carrier-pill.cs-declined{background:var(--red-soft);color:#8c2c24}.carrier-note{font-size:12px;color:var(--text);background:var(--surface);border-left:2px solid var(--orange);padding:6px 9px;border-radius:0 6px 6px 0;margin-top:8px;line-height:1.45}.carrier-note-btn{font-size:11.5px;font-weight:600;color:var(--navy);margin-top:7px;padding:3px 0}.carrier-note-btn:hover{color:var(--orange-deep)}.read-only-wrap{padding:11px 0;border-bottom:1px solid var(--border)}.read-only-wrap:last-child{border:none}.quote-card{border:1px solid var(--border);border-radius:var(--r-sm);padding:13px 14px;margin-bottom:11px;background:var(--surface)}.quote-head{display:flex;align-items:baseline;justify-content:space-between;gap:10px;margin-bottom:9px}.quote-carrier{font-size:14.5px;font-weight:700;color:var(--navy)}.quote-total{font-size:16px;font-weight:800;color:var(--orange-deep)}.quote-total span{font-size:11px;font-weight:600;color:var(--muted)}.quote-lobs{display:flex;flex-direction:column;gap:5px;margin-bottom:8px}.quote-lob{display:flex;justify-content:space-between;font-size:12.5px;color:var(--text);border-bottom:1px dotted var(--border);padding-bottom:4px}.quote-lob b{color:var(--navy)}.quote-pay{font-size:12px;color:var(--text);background:#fff;border-left:2px solid var(--gold);padding:7px 9px;border-radius:0 6px 6px 0;margin-bottom:9px;line-height:1.45}.quote-pay 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